Medallia

Medallia Experience Cloud is a customer feedback management software platform that empowers organizations to improve the customer experience. Connect with Medallia to manage your experience data. You can perform various actions such as send invitations, send experience signals, receive voice of customer data, etc.

Status: Preview

Tier: Premium

Version: 1.0

Actions:

Name	Summary
Trigger_Invitation (string Service, [internal]string Content-Type, [internal]string Accept, string Instance-URL, Trigger_InvitationParameterBody Body)	Trigger Invitation
Send_Experience_Signals (string Service, [internal]string Content-Type, [internal]string Accept, string Instance-URL, Send_Experience_SignalsParameterBody Body)	Send Experience Signals

Triggers:

Name

Summary

Objects:

Name	Summary
Send_Experience_SignalsParameterBody
Send_Experience_SignalsResponse
Trigger_InvitationParameterBody
Trigger_InvitationResponse

Actions:

Trigger_Invitation

Summary: Trigger Invitation

Description: Send Invitation Request on Case and Opportunity Closure.

Syntax:

Medallia.Trigger_Invitation (string Service, [internal]string Content-Type, [internal]string Accept, string Instance-URL, Trigger_InvitationParameterBody Body)

Parameters:

Name	Type	Summary	Required	Related Action
Service	string (Service ID)	The Service ID to use on the request.	True
Content-Type	string (Content-Type Header)	There should be a Content-Type: header field describing the content.	True
Accept	string (Accept Header)	An optional Accept: field tells the Inbound API how to format the response.	True
Instance-URL	string (Customer Instance URL)	The Customer Instance URL or Company to use on the request.	True
Body	Trigger_InvitationParameterBody		True

Returns:

Type:Trigger_InvitationResponse

Send_Experience_Signals

Summary: Send Experience Signals

Description: Connect with Medallia to manage your experience data.

Syntax:

Medallia.Send_Experience_Signals (string Service, [internal]string Content-Type, [internal]string Accept, string Instance-URL, Send_Experience_SignalsParameterBody Body)

Parameters:

Name	Type	Summary	Required	Related Action
Service	string (Service ID)	The Service ID to use on the request.	True
Content-Type	string (Content-Type Header)	There should be a Content-Type: header field describing the content.	True
Accept	string (Accept Header)	An optional Accept: field tells the Inbound API how to format the response.	True
Instance-URL	string (Customer Instance URL)	The Customer Instance URL or Company to use on the request.	True
Body	Send_Experience_SignalsParameterBody		True